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Noticeboard

EMERGENCIES

If you need urgent medical advice during practice opening hours, please phone the surgery on 01623 550254.

If you need to see a doctor urgently when we are closed, please phone 111.  An operator will take some details and pass you through to our local out of hours GP service.

APPOINTMENTS

You DO NOT NEED TO CALL AT 8 o'clock in the morning for routine appointments.  If your problem is urgent, please call reception as early as you are able to and you will be seen in our Urgent Care Clinic.  Routine appointments can be booked up to 4 weeks in advance.  Some appointments can be booked online - please speak to reception to obtain a username and password.

CANCELLING AN APPOINTMENT

If you no longer need your appointment, it helps us and other patients if you can cancel your appointment as soon as possible.  This way, we can make sure the appointment can be offered to another patient.  You can cancel at reception, by telephone (01623 550254) or online.

STAFF TRAINING

The practice will be closed on the 3rd Wednesday of the month for essential staff training.

 

Home Visits

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We prefer to see patients at the practice where possible as more comprehensive examinations and tests may be carried out there.

Home visits are generally reserved for housebound or terminally ill patients.

If you feel too unwell to come to the surgery, please telephone reception (before 10:00 if possible). Your details will be taken and a doctor may call you back to assess your problem.

Transport problems are not felt to be a reason for requesting a visit. Please try to make arrangements with a family member or friend to bring you, or consider getting a taxi.

No patient in genuine need of a home visit will be refused.

 
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