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Noticeboard

EMERGENCIES

If you need urgent medical advice during practice opening hours, please phone the surgery on 01623 550254.

If you need to see a doctor urgently when we are closed, please phone 111.  An operator will take some details and pass you through to our local out of hours GP service.

APPOINTMENTS

You DO NOT NEED TO CALL AT 8 o'clock in the morning for routine appointments.  If your problem is urgent, please call reception as early as you are able to and you will be seen in our Urgent Care Clinic.  Routine appointments can be booked up to 4 weeks in advance.  Some appointments can be booked online - please speak to reception to obtain a username and password.

CANCELLING AN APPOINTMENT

If you no longer need your appointment, it helps us and other patients if you can cancel your appointment as soon as possible.  This way, we can make sure the appointment can be offered to another patient.  You can cancel at reception, by telephone (01623 550254) or online.

STAFF TRAINING

The practice will be closed on the 3rd Wednesday of the month for essential staff training.

 

FAQS

Can I register if I am a Foreign National?

Yes – providing you have an appropriate visa and are eligible for free NHS healthcare. We will ask to see your passport and visa.

Can I see a GP straightaway?

Yes – as soon as you have registered. We do not insist on waiting for your notes. However, it would help the GPs if you could bring a list of your medications and if possible, past medical history.

How long will my notes take to come from my old surgery?

As soon as you have registered, we will request your previous notes. These have to be sent by your previous GP, to the Health Authority who then send them to us. This can take up to 8 weeks. If deemed urgent, then this process can sometimes be fast tracked.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website