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Noticeboard

EMERGENCIES

If you need urgent medical advice during practice opening hours, please phone the surgery on 01623 550254.

If you need to see a doctor urgently when we are closed, please phone 111.  An operator will take some details and pass you through to our local out of hours GP service.

APPOINTMENTS

You DO NOT NEED TO CALL AT 8 o'clock in the morning for routine appointments.  If your problem is urgent, please call reception as early as you are able to and you will be seen in our Urgent Care Clinic.  Routine appointments can be booked up to 4 weeks in advance.  Some appointments can be booked online - please speak to reception to obtain a username and password.

CANCELLING AN APPOINTMENT

If you no longer need your appointment, it helps us and other patients if you can cancel your appointment as soon as possible.  This way, we can make sure the appointment can be offered to another patient.  You can cancel at reception, by telephone (01623 550254) or online.

STAFF TRAINING

The practice will be closed on the 3rd Wednesday of the month for essential staff training.

 

GP Surgery Closed?

What to do when the GP practice is closed:

  • If you need medical help fast but it's not an emergency call 111

  • If it's a life-threatening emergency call 999

  • Calls to 111 are FREE from landlines and mobiles

  • HS 111 is available 24/7, every day of the year 

When to call 111

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service

  • your GP surgery is closed and you need healthcare advice

  • you don't know who to call for medical help.  

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma

  • Severe breathlessness

  • Severe bleeding

  • Loss of consciousness

  • Severe chest pain.

Will My Usual GP Be Informed Of My Contact With NHS 111?

We will be informed the following day of your contact with NHS 111 and any treatment provided.

Other Local Services

Walk-in Centre 

Primary Care 24, right next to the Emergency Department at King's Mill Hospital, provides a 24 hour walk-in service.

Local Pharmacypharmacy

Your local pharmacy can also offer you advice, and treatment if required for a range of minor ailments. Under the Pharmacy First scheme if you are exempt from prescription charges you will be able to get the same medicines the GP would have prescribed free of charge for head lice, temperature/fever, sore throat, earache, teething pain and pain relief for toothache.

To access the service go to your local Pharmacy First pharmacist (look out for posters, leaflets and window stickers for your nearest one).

 
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