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Noticeboard

EMERGENCIES

If you need urgent medical advice during practice opening hours, please phone the surgery on 01623 550254.

If you need to see a doctor urgently when we are closed, please phone 111.  An operator will take some details and pass you through to our local out of hours GP service.

APPOINTMENTS

You DO NOT NEED TO CALL AT 8 o'clock in the morning for routine appointments.  If your problem is urgent, please call reception as early as you are able to and you will be seen in our Urgent Care Clinic.  Routine appointments can be booked up to 4 weeks in advance.  Some appointments can be booked online - please speak to reception to obtain a username and password.

CANCELLING AN APPOINTMENT

If you no longer need your appointment, it helps us and other patients if you can cancel your appointment as soon as possible.  This way, we can make sure the appointment can be offered to another patient.  You can cancel at reception, by telephone (01623 550254) or online.

STAFF TRAINING

The practice will be closed on the 3rd Wednesday of the month for essential staff training.

 

Test Results

Results Line 01623 550296

Please telephone the above number between 12:00 – 16:00

Blood tests take up to 7 days to be processed by the laboratory. Please leave sufficient time before calling for your results. X-rays and ultrasounds can take up to 14 days (and occasionally longer).

You will need to book a telephone consultation appointment with the GP two weeks after the test to discuss these results.

To ensure complete confidentiality we are only able to give results to the patient. We are not able to give results to partners, friends or parents (other than where the patient is a child is under 16 years).

If, after receiving your result from the nurse / HCA, you wish to discuss the test or your condition further, you will be given an appointment to see / speak to a GP.

 Collecting Urine Samples

Midstream

Females

  • Clean external genitalia with soap and water and holding the labia apart begin to pass urine into the toilet. 
  • Place a sterile container, e.g. jug in the line of flow and collect a midstream sample of at least 20mls, continue to pass the remainder of the stream into the toilet. 
  • After completing urination, transfer urine to a sterile red top Universal container.
     

Males

  • Cleaning the external genitalia is unnecessary, but retract the foreskin and discard the first part of the stream, as above.
  • Urine bags are available from reception.

Babies

  • Clean the area around the genitals with soap and warm water. Attach the bag using the sticky strip.
  • You can leave the nappy on or off.
  • It can take some time for urine to be passed.
  • Once urine has been passed in the bag, transfer it to the bottle given to you. If there is only a small amount of urine, it should go in to a white top bottle.

 

Specimen Bottles

Specimen Bottle

When to Use:


White top universal bottle

For urine dipstick
For diabetes and CKD annual review
Antenatal appointments 
For urine culture and unable to produce more than 20mL of urine.


Red top universal bottle with boric acid

ONLY for urine culture (MSU / CSU)
Please do not tip out the powder which is there to preserve the urine.

 
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