Noticeboard

EMERGENCIES

If you need urgent medical advice during practice opening hours, please phone the surgery on 01623 550254.

If you need to see a doctor urgently when we are closed, please phone 111. An operator will take some details and pass you through to our local out of hours GP service.

APPOINTMENTS

You DO NOT NEED TO CALL AT 8 o'clock in the morning for routine appointments. If your problem is urgent, please call reception as early as you are able to and you will be seen in our Urgent Care Clinic. Routine appointments can be booked up to 4 weeks in advance. Some appointments can be booked online - please speak to reception to obtain a username and password.

CANCELLING AN APPOINTMENT

If you no longer need your appointment, it helps us and other patients if you can cancel your appointment as soon as possible. This way, we can make sure the appointment can be offered to another patient. You can cancel at reception, by telephone (01623 550254) or online.

STAFF TRAINING

The practice will be closed on the 3rd Wednesday of the month for essential staff training.

Summary Care Record

Summary Care Records

A summary care record is your electronic patient record which is held centrally on the NHS database and can be accessed by other health care providers if required when caring for you in another healthcare setting eg. hospital. Your Summary Care Record (SCR) enables NHS clinicians across the UK to view, with your consent, basic information about your health status electronically.

This could be useful in an emergency. For example, should you be taken ill on holiday elsewhere in the UK, a doctor could view a list of your current medication and allergies to help administer correct and appropriate treatment. SCR rules state that clinicians must ask for your consent before accessing your SCR and must do this while being within the same room/ward as you. All SCR access is audited to ensure no unauthorised access has taken place.

Currently your SCR is limited to only providing clinicians with a list of your current medication and allergies. In the future you will also have the opportunity to allow clinicians to view a list of your significant medical conditions.

SCRs are stored within the encrypted NHS computer network and only accessible from a NHS computer terminal. SCRs can be turned on/off at your request and this change takes place instantly once you inform us.

The aim of a SCR is to improve the level of health care you receive from the NHS. For more information, please visit the SCR website www.NHSCareRecords.nhs.uk