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Pharmacy First

Pharmacy First aims to improve patient access to GP appointments by encouraging patients with certain minor ailments to use the pharmacy for treatment rather than making an appointment at the surgery.


This will relieve the pressure on current appointment schedules and allow those patients with more urgent or serious needs to see the GP sooner. The scheme covers the whole of the NHS Nottinghamshire county area including community pharmacies and all GP practices.


Patients can self-refer to any NHS Nottinghamshire County community pharmacy or referral can be made by the GP or practice staff or by any other healthcare professional.

pdfDownload the Pharmacy First patient leaflet for more information.

What minor ailments can be treated at the pharmacy?

  • Athlete’s foot
  • Bacterial conjunctivitis
  • Constipation
  • Diarrhoea
  • Earache
  • Haemorrhoids
  • Hay fever
  • Head lice
  • Insect bites and stings
  • Sore throat
  • Teething pain
  • Temperature or fever
  • Threadworm
  • Toothache
  • Vaginal thrush
  • Warts and verruca's

Who can use Pharmacy First?

Patients must be registered with an NHS Nottinghamshire GP

The scheme treats patients over three months old with no upper age limit. Children under three months should always be treated by their Doctor.

The scheme includes all children up to 16 years old.

Patients should be exempt from prescription charges.

The patient should always be present at the consultation in the pharmacy.

Medicines will not be provided for the 'store cupboard' or 'just in case;

The pharmacist may not always provide medication

Any treatment or medication provided will always follow the guidance laid down in the agreed protocols and formulary under the Pharmacy First scheme.

Patients who are referred to their GP by the pharmacist do not automatically 'jump the queue'. They should receive an appointment in line with the practices' reception protocols.

Frequently asked questions





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